Shipping

When shipping your item Jade and May we choose the best packing for your product, your wallet and most importantly - your planet! 
We will always use cardboard boxes or Hero 100% biodegradable, home compostable satchels where feasible, with only the occasional bubble lined mailer when we need to, to keep your product safe. 
If your item comes wrapped in bubble wrap or other plastic wraps, please be assured these plastic packaging have been reused from the packages received by Jade and May.  
As we grow and learn we will continue to search for more sustainable packaging  and streamlined processes that will still allow us to keep our shipping costs affordable.  
PS. And don't forget we can gift wrap your item and send it with a Sophie Young Creative Gift Card straight to a loved one as a gift! 
Shipping Options: 

Orders under $120 - At Jade and May we offer standard shipping within Australia for a $10 flat fee for all orders under $120. We use Australia Post standard service which usually takes between 3 -5 business days or for larger items we use DHL delivery.  

Order over $120 - All orders over $120 are shipped by standard post at no charge.  We use Australia Post standard service which usually takes between 3 -5 business days or DHL for larger items. 

Orders over $300 - All orders over $300 will receive free express shipping at no charge.

Express Post - Can be provided for $15 for orders under $300 if you would like your item faster than standard post.  Please choose the express post option upon check out. 

New Zealand Shipping - we use Australia Post to post to New Zealand and standard shipping is $20AUD and can take approx 5-7 business days to arrive.  Express options are available to NZ using DHL so please just email us at jadeandmay@gmail.com and we can arrange this for you.  

International shipping can be arranged via DHL Worldwide Shipping.  Please email jadeandmay@gmail.com for a quote.  

Click and Collect (Geelong only!) - Free local pick up in Geelong is available and very welcome - please choose this option on check out and then email me at jadeandmay@gmail.com to arrange a time that suits.  We can have your item gift wrapped and waiting for you, just respond to your confirmation email with your request and we can get it ready for you. We look forward to meeting you!